Some people find connecting with individuals from different cultures challenging.

Bill’s commitment is to provide the highest level of intercultural understanding, insights, and information to clients.  The training value we provide is significantly enhanced by providing complimentary post-presentation support.

The key to being as successful as possible connecting with someone from a different culture is to understand the important areas of their culture. It is also important to know how to reasonably adapt to what the other individual thinks is culturally appropriate.

Whatever the cultural background of someone, they probably really only understand their own culture. They have not had cultural sensitivity training about the “Do’s” and “Don’ts” of being “culturally appropriate” with someone from a specific culture.

Unfortunately, they are trying to connect with someone from a different culture but doing so virtually “cross-culturally blind”.

I will work with you so that you learn about key areas of a culturally-different individuals such as their cultural values, beliefs, thinking, interpretations, expectations, behaviors, and the “Do’s” and “Don’ts” of their culture.

We enhance the value of this seminar by incorporating  in the seminar the highly regarded Cultural Comparison Tool that has been used by 75% of the Fortune 500 companies. This intercultural tool enables clients to see where they will have significant cultural gaps with individuals from one/more specific countries and recommends the adaptive behaviours they should use.

Complimentary Post-Presentation Support 

We provide our clients three types of complimentary post-presentation support to make sure they achieve the highest possible ROI from their cross cultural training investment from us – Implementation Coaching; Monthly Cultural Events Report; and Cultural Profiles.

For a complimentary discussion on how I might assist you, please go to the Contact Bill tab of this website; or send me an e-mail at; or call me at 905-599-6365 (if I am unavailable, please leave a voice mail message).

I’ll do my best to respond to you before the end of the business day.

Thank you,