It is rare for someone to achieve success on their own. Our success usually depends on being successful with an array of people. Successfully developing a meaningful and supportive relationship with someone who is different than you can be one of the biggest challenges you face in becoming as successful as possible in life. When […]
Different Cultures In life developing a successful relationship with individuals from countries with cultures different than your own can be very important to your success. It can also be very challenging. The only way to develop a successful relationship with someone from a different culture is to know and understand their cultural values, beliefs, etiquette, […]
Connecting with people from a different generation than your generation can be important for you since you want to achieve a solid relationship with them. This can be difficult to do since each generation has a very different generational culture. If you do not understand the “Do’s” and “Don’ts” of the person who is from […]
Significant customer service “competitive advantages” in the marketplace exist for Customer Service managers who embrace cultural awareness training for themselves and their staff. Many Customer Service managers and their staff in American and Canada are currently experiencing multi-cultural challenges they are not trained to understand and address. Most of us grew up mono-cultural. We understand […]
Each generation has very different characteristics and values which result in unique emotions and behaviours. To develop a successful and lasting relationship with people from the different generations, a lawyer needs to know how the generations differ, why they differ, and how to best approach develop a relationship and earn their trust. Traditionalists These individuals […]
When interacting with individuals form different cultures than yours, people tend to highly underestimate how much differently these individuals from a different culture “see things” differently. This is a big mistake. It is often the main reason you experience cross-cultural relationship breakdowns. To be successful with individuals from different cultures, you very much need to […]
Sales professionals are increasingly being challenged by the wide variety of individuals they are encountering having different personality styles. One of the most important “competitive edges” a sales professional can develop in today’s highly competitive marketplace is to become significantly more aware, sensitive, and knowledgeable the four types of personality styles. Understanding and being skilled at […]